REFUND POLICY
Refund Policy
Last updated: January 1, 2026
This default refund policy gives general guidance for tickets, passes, and festival access.
Standard refunds
Refund eligibility depends on the ticket type, purchase channel, and announced event terms.
Event changes
Schedule, artist, or venue adjustments do not automatically guarantee a refund unless required by applicable terms.
Requests
Refund requests should include order details, contact information, and the reason for the request.